Queueing is a part of modern life, but when does it become unacceptable? Certainly I felt this was so at Post Office on Main Street. The queue stretched outside the inner door when I joined, but immediately afterwards reached the outer door. Surely by any yardstick this is unacceptable.
For elderly folk and those with mobility issues standing for such extended periods can literally be a pain and presents an unacceptable face of customer service from Post Office. Since privatisation Post Office overriding concern is for profit , service to its customers is a mere inconvenience and it shows.
It is somewhat ironic that whilst Post office takes on more banking functions, perhaps one reason for extended queues, Ulster Bank is to close which can only exasperate the situation. Perhaps like the banks, Post Office would rather we did everything online. Never to darken their door, not sure how that is going to work with letters and parcels! Is that an Amazon drone is see hovering outside my front door?
Must always finish with “our postmen are wonderful”